Google Play Policies Compliance
The Sitter App meets all Google Play Store requirements for apps involving services and marketplace transactions.
Overall Compliance Status
All major Google Play policies are addressed and compliant
- •All user reviews and ratings are moderated for authenticity
- •Inappropriate content (hate speech, harassment) is removed
- •Photos and videos are verified and monitored
- •Users can report content violations
- •Moderation team reviews flagged content within 24 hours
- •All providers undergo criminal background checks via Checkr
- •Sex offender registry verification is required
- •Identity verification is mandatory
- •Background checks are updated regularly
- •Users are clearly informed about check limitations
- •PCI-DSS compliant payment processing via Stripe Connect
- •Clear disclosure of platform fees (15%)
- •Transparent pricing shown before booking confirmation
- •Refund policy clearly stated
- •Secure escrow system protects both parties
- •COPPA compliance for child data protection
- •Parental responsibility notices displayed
- •Age restrictions enforced (18+ for guardians)
- •Emergency contact information required
- •Safety guidelines provided before booking
- •No child data shared with third parties
- •GDPR compliant for EU residents
- •CCPA compliant for California residents
- •PIPEDA compliant for Canadian residents
- •Transparent data collection policies
- •User data deletion upon request
- •No dark patterns in privacy settings
- •Minimum age 18+ for all users
- •Age verification at signup
- •Clear age restrictions in Terms of Service
- •App Store age rating: 17+
- •Content warnings for services involving minors
- •Clear disclosure of liability limitations
- •Users assume responsibility for service quality
- •Platform liability disclaimer in ToS
- •Provider liability insurance recommended
- •Platform insurance information displayed
- •Privacy policy accessible in-app
- •Terms of Service accessible in-app
- •Safety guidelines clearly posted
- •Data handling practices disclosed
- •Third-party integrations transparently listed
- •Contact information for support
Legal Agreements
Privacy Policy, Terms of Service, and Safety Guidelines accessible from main navigation
Safety Warnings
Child safety and minor protection notices displayed during babysitting bookings
Verification Status
Background check status and verification badges visible on provider profiles
Content Moderation
Review moderation badges and user reporting system for inappropriate content
Payment Transparency
Clear fee disclosure and payment breakdown before confirming bookings
HTTPS Security
All data encrypted in transit (TLS 1.2+), PCI-DSS payment compliance
🚫 Prohibited Activities
The following are strictly prohibited and result in immediate account termination:
- • Hate speech, discrimination, or harassment
- • Sexual exploitation or abuse
- • Illegal activities or services
- • Fraud or misrepresentation
- • Manipulation or deceptive practices
📋 Verification Requirements
- • All providers must pass background checks (MANDATORY)
- • Identity verification via government ID
- • Photo ID verification
- • Video introduction verification for child care
⚖️ Liability & Responsibility
- • Users explicitly accept responsibility for service quality
- • Platform is not liable for provider actions
- • Users must maintain supervision during services
- • Background checks cannot guarantee all risk is eliminated
Compliance Inquiries
For questions about our Google Play compliance, contact our Legal & Compliance team:
Email: compliance@thesitterapp.com
Phone: 1-800-SITTER-1